3pate Frequently Asked Questions

Creating a 3pate account takes under two minutes. Visit 3pate.com and click Register, enter your Pakistani mobile number, choose a username and password, then confirm your mobile number via the OTP sent to your phone. Once verified your account is active and you can make your first deposit immediately.

3pate requires a valid Pakistani CNIC (Computerised National Identity Card) for identity verification. You may be asked to submit a clear photograph or scan of the front and back of your CNIC along with a selfie. KYC is typically completed within 24 hours. Verification is mandatory before processing any withdrawal request.

No. Each person is permitted to hold only one registered account on 3pate at any time. Duplicate accounts are a violation of our Terms and Conditions and will be closed immediately. Any balance associated with a duplicate account, including bonus funds, will be forfeited. If you have lost access to your original account, contact 3pate support to recover it.

On the 3pate login page, click the Forgot Password link. Enter the mobile number registered to your account and you will receive a one-time password (OTP) via SMS. Use that OTP to verify your identity and create a new password. If you no longer have access to your registered mobile number, contact 3pate support via live chat for assisted account recovery.

You can request account closure at any time by contacting 3pate support via live chat or by emailing [email protected]. Before closure, any remaining verified balance will be returned to your registered payment method following completion of standard withdrawal verification. Account closure requests are processed within 48 hours. If the reason for closure relates to problem gambling, we recommend activating self-exclusion instead.

3pate supports the following payment methods for Pakistani players: JazzCash mobile wallet, Easypaisa mobile wallet, HBL bank transfer, UBL bank transfer, Meezan Bank transfer and Bank Alfalah transfer. All transactions are processed in Pakistani Rupees (PKR). New payment methods may be added periodically – check the cashier section of your 3pate account for the current list.

The minimum deposit on 3pate varies by payment method but is designed to be accessible for Pakistani players. For JazzCash and Easypaisa mobile wallet deposits the minimum is typically Rs 500. For bank transfers via HBL, UBL, Meezan Bank or Bank Alfalah the minimum is typically Rs 1,000. Exact minimums are displayed in the 3pate cashier at the time of deposit.

JazzCash deposits to 3pate are processed in real time and credited to your account balance almost instantly – usually within a few seconds of the JazzCash transaction being confirmed. If your deposit has not appeared within 15 minutes, take a screenshot of your JazzCash transaction confirmation and contact 3pate live chat support with the transaction reference number.

3pate processes Easypaisa withdrawal requests within 1 to 4 hours during business hours, subject to identity verification being complete. If your KYC documents have not yet been approved, withdrawals may be delayed pending verification. Withdrawals are sent to the Easypaisa wallet registered in your own name. First-time withdrawals may take slightly longer due to additional security checks.

3pate does not charge its own processing fees on standard PKR deposits or withdrawals. However, your payment provider – for example JazzCash, Easypaisa or your bank – may apply their own transaction fees independently. 3pate bears no liability for third-party provider charges. Check with your payment provider for their current fee schedule.

As a general rule, 3pate processes withdrawals to the same payment method used for your most recent deposit. This is a standard anti-money-laundering measure. If your deposit payment method is no longer available to you, contact 3pate support before requesting a withdrawal so that the team can verify your identity and authorise an alternative withdrawal method.

3pate offers a broad range of online entertainment including live casino games (live roulette, live baccarat, live blackjack and live dealer tables), slots from leading providers including JILI, cricket betting markets covering PSL and international fixtures, sports betting on NBA, UFC and boxing, and speciality games including Kalaka Bingo and Fishing Disco. New titles are added regularly.

Yes. 3pate is fully optimised for mobile browsers on both Android and iOS devices. No app download is required – simply open 3pate.com in your mobile browser, log in to your account and all games, cashier functions and responsible gaming tools are accessible. The mobile experience is designed to work smoothly on 4G connections as well as standard broadband.

3pate hosts slots from certified third-party game providers whose titles use Random Number Generator (RNG) technology independently audited for fairness. Each game's Return to Player (RTP) percentage is set by the provider and cannot be altered by 3pate. RTP figures are typically displayed within the game information panel. Choosing games with higher RTP percentages gives you statistically better long-term value.

3pate's cricket betting section covers PSL matches, international Test and ODI fixtures, and major tournaments. You can bet on match outcomes, top batsman, total runs, wickets and a range of in-play markets during live matches. Place your bet by selecting a market, entering your stake in PKR, and confirming. Settled bets are reflected in your balance immediately after the relevant result is confirmed.

Kalaka Bingo and Fishing Disco are speciality arcade-style games available exclusively on 3pate. Kalaka Bingo puts a fast-paced, visually vibrant spin on classic bingo mechanics, while Fishing Disco is an interactive multiplayer shooting game where players aim at fish targets to win prizes proportional to the target's value. Both games support PKR bets and are playable on mobile browsers.

3pate offers a welcome bonus to new players on their first deposit. To claim it, register a new account, make your qualifying first deposit and the bonus will be credited automatically or via a promotion code as specified in the current offer terms. Welcome bonus details, including the bonus amount and any minimum deposit requirement, are published on the 3pate promotions page and may be updated periodically.

Wagering requirements specify how many times you must bet your bonus amount before any bonus-derived winnings can be withdrawn. For example, a Rs 1,000 bonus with a 20x wagering requirement means you must place a total of Rs 20,000 in bets before withdrawing winnings linked to that bonus. Specific wagering requirements are stated in the terms of each individual 3pate promotion.

Yes. 3pate bonuses are subject to expiry periods as stated in the relevant promotion terms. Typically a bonus must be claimed within a specified number of days after the triggering event (such as your first deposit) and wagering requirements must be completed within a defined period after the bonus is credited. Expired bonuses and any associated pending winnings are forfeited automatically.

3pate rewards its most active players through loyalty and VIP programmes that offer enhanced bonuses, faster withdrawal processing, dedicated account management and exclusive promotions. Details of the current loyalty programme structure are available in the promotions section of your 3pate account. Programme tiers and rewards are reviewed periodically and may be updated.

The minimum age to register and play on 3pate is 18 years. This is a strict platform policy and a legal requirement. Age verification is conducted during account registration and may be requested again at any point, particularly before processing withdrawals. Any account found to have been registered by a person under 18 will be closed immediately and all associated funds forfeited.

Log in to your 3pate account, go to the Responsible Gaming or Account Settings section and select Deposit Limits. You can set a daily, weekly or monthly cap on the amount you can deposit. Limits take effect immediately once set. To increase a deposit limit a 7-day waiting period applies, preventing impulsive changes during an active gaming session.

Self-exclusion allows you to block yourself from accessing 3pate for a defined period. Options include 6 months, 1 year, 3 years or permanently. Once activated, self-exclusion cannot be reversed during the selected period. Your account is suspended for all gambling activity and you are removed from all marketing communications immediately. To activate self-exclusion, go to Account Settings or contact 3pate support via live chat.

If you are concerned about your gambling habits, 3pate encourages you to use the responsible gaming tools in your account: deposit limits, loss limits, cooling-off periods and self-exclusion. You can also speak confidentially with a member of the 3pate support team via live chat or by emailing [email protected] at any time. We can immediately apply account restrictions and direct you to independent support resources.

3pate customer support is available 24 hours a day, 7 days a week via live chat within your account. For non-urgent enquiries you can email [email protected] – responses are typically provided within 24 hours. When contacting support, please include your registered username and a clear description of your query to allow the team to assist you as quickly as possible.